It depends on the product, shipping times are indicated on each product page .

For products immediately available in stock, shipping time is approximately 48 hours, for products that are customized, shipping can take from 5 to 10 working days.

For an order that contains both immediately available items and 2-5 day availability items, we will wait until all items are ready to ship.

The delivered products must be checked by the customer at the time of delivery to ensure that they correspond to the products ordered. In the event of anomalies, the customer must notify Fiocchi da Principessa by email on the same day of delivery or at the latest one day after to the following address: fioccchidapincipessa@gmail.

Any complaints after this deadline will not be accepted.

In the event of a lack of conformity of a product, the customer has the right to exercise what is provided in his favor by the Consumer Code and to request the conformity of the delivery of the order, or in the event of any unavailability of the products ordered which has occurred in the meantime, to cancel the order, by contacting fiocchidaprincipessa by email at the following address: .