Privacy Policy
This privacy policy (“Policy”) describes how Fiocchi da Principessa (“Company”, “we”, “us”, and “our”) processes, collects, uses and shares personal information when you use this website fiocchidaprincipessa.myshopify.com (the “Site”). Please read the information below carefully so you can understand our practices regarding how we handle your personal information and how we handle such information.
PURPOSE OF THE PROCESSING
What is personal data?
We collect information about you in a variety of ways, including personal data. As described in this Policy, "personal data" as defined in the General Data Protection Regulation, includes any information that, when combined with other data, whether or not we collect about you, identifies you as an individual, including for example your name, postcode, email and phone.
Why do we need this personal information?
We will only process your personal data in accordance with applicable data protection and privacy laws. We require certain personal data to provide you with access to the site. If you have registered with us, you will be asked to log in to agree to provide this information in order to access our services, such as purchasing our products or viewing our content. This consent provides us with the legal basis we require under applicable law to process your data. You retain the right to withdraw this consent at any time. If you do not consent to the use of your personal data in accordance with this Policy, please do not use our website.
COLLECTION OF YOUR PERSONAL DATA
We collect information about you in the following ways: Information you provide to us. This includes:
• Personal data provided when you register to use our website, including your name, address, email, telephone number, username, password and demographic information;
• Personal data that may be contained in any comments or other postings you make on our website;
• Personal data provided in our affiliate program or other promotions we run on our website;
• Personal data provided by you when you report a problem on our website or when you require customer support;
• The personal data you provide when you make purchases on our website;
• Personal data provided when you contact us by telephone, email or otherwise.
Information we collect automatically. We automatically log information about you and your computer or mobile device when you access our website. For example, when you visit our website, we log the name and version of your computer or mobile device, manufacturer and model, browser type, browser language, screen resolution, the website you visited before coming to our website, the pages you viewed and how long you were on a page, access times, and information about your use and actions on our website. We collect information about you by using cookies.
COOKIES
What are cookies?
We may collect information from you using "cookies". Cookies are small data files stored on the hard drive of your computer or mobile device by your browser. We may use both cookies (which expire once you close your browser) and cookies without an expiration date (which remain on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our website. We use two types of cookies: firstly, cookies placed by us on your computer or mobile device, which we use to recognise when you return to our website; and third-party cookies for services provided by third parties on our website and which may be used to recognise when your computer or mobile device visits our and other websites.
Cookies we use
Our website uses the following cookies described below:
Type of cookie Purpose
Essential Cookies These cookies are necessary to provide the services available on our website, so that you can use some of its features. For example, they may allow you to log in to the members area or quickly load content from our website. Without these cookies many of the services available on our website may not work properly and we only use these cookies to provide you with a good service.
Functionality Cookies This cookie allows you to remember the choices you have already made on our website, such as language, login details, as well as other choices you have made that can be personalised for you. The purpose of these cookies is to remember all the choices you have made to create a more personalised experience without having to re-enter your details on our website.
Analytics and performance cookies These cookies are used to collect information about traffic on our website and how users use and navigate the website. The information collected does not identify any specific user. It includes the number of visitors to our website, websites that refer to our website, pages users visit, possible websites they visited previously and other similar information. We use this information to improve and monitor the activity of our website. We use Google Analytics for this purpose. Google Analytics uses its own cookies. It is only used to improve the way our website works. You can find more information about Google Analytics cookies here: https://developers.google.com/ analytics / resources / concepts / gaConceptsCookies Learn more about how Google protects your data here:
http://www.google.com/analytics/learn/privacy.html You can avoid using this Google Analytics cookie on your browser by installing an extension on Google Chrome, you can download this extension here:
http://tools.google.com/dlpage/gaoptout? hl = en-GB
Advertising Cookies These cookies analyse how you browse so that we can show you adverts that may be of interest to you. These cookies use information from your browsing history which, with your permission, shows you relevant third-party adverts based on your interests. You can disable cookies that store your browsing history by visiting the website http://www.youronlinechoices.com/uk/your-ad-choices. If you choose to remove these cookies, you will still see adverts, but they will not be as relevant to you.
Social Network Cookies These cookies are used when you share information on social networks, or in some way you have access to our content through social networks such as Facebook, Twitter or Google+.
Disabling cookies
You can remove or refuse cookies through your browser settings. To do this, we recommend following the instructions for your browser (you can usually find this information in your browser's "settings" under "help" or "tools"). Most browsers automatically accept cookies until you change your settings.
If you do not accept our cookies, your experience on our site will not be as pleasant. For example, we may not recognize your computer or mobile device and you may have to log in every time you access our website.
ADVERTISING
We may use third parties to display advertisements when you visit our website. These companies will be able to collect information such as, browser type, time and day, type of advert clicked, on this and other websites in order to show you more relevant adverts. These companies typically use their own system to collect this data, which is subject to their own privacy policies.
USE OF YOUR PERSONAL DATA
We may use your personal data as follows:
• to maintain and improve our website, products and services;
• to manage your account, including communications we have with you regarding your account, if you have an account on our website:
• to operate and manage our affiliate program and other promotions you may participate in on our website;
• to respond to your comments and questions and to provide customer support;
• to send information, including technical information, updates, security notices, and support;
• with your consent, we conduct email marketing about promotions and other news, including information about our products or services offered by us or our affiliates. You can stop receiving this information at any time, in all our emails you always have the option to unsubscribe. Even if you leave our list, we may send you emails that are not marketing related, including emails about any account you have with us (if you have one) or business you have with us;
• to process payments you have made on our website;
• when we believe it is necessary and appropriate (a) to comply with the law; (b) to comply with legal requests and processes, including requests from public and government authorities; (c) to enforce our policy; and (d) to protect the rights, privacy, safety, yours and others.
• analyze and study services;
• as described below in “Sharing Personal Data.”
SHARING YOUR PERSONAL DATA
We may share your personal data in the following ways:
• To third parties designated by you. We may share your data with third parties to whom you have given your consent.
• Services provided by third parties. We may share your personal data with third parties who perform certain services such as (data analysis, payment processing, customer support, sending email marketing and other similar services).
THIRD PARTY SITE
Our website may contain links to third parties. This policy does not cover the privacy policies of third parties. These third party websites have their own privacy policies and we do not accept any responsibility or liability for these websites, their features or privacy policies. Please read the privacy policies of these third party websites before submitting any information.
USER GENERATED CONTENT
You will be able to share your personal data with us when you submit and generate content on our website, include blog comments, support messages on our website. Please note that any information you post on our website becomes public information and will be accessible to all users of our website, including visitors. We advise you to be very careful when deciding to make your personal data or any other information public on our website. Any personal information you post on our website will not be private or confidential.
If you provide us with a review or comment, we may make this information public on our website.
INTERNATIONAL DATA TRANSFER
Your information, including personal data that we collect from you, may be transferred to, stored and processed by us outside the country in which you reside, where data protection and privacy laws may not have the same level of protection as in other countries. By accepting this privacy policy, you consent to the transfer, storage and processing of your data. We will take all steps necessary to ensure that your data is treated in the most secure manner and in accordance with our policies.
SAFETY
We always try to take all measures, both technical and administrative, to protect all your data as safely as possible. Unfortunately, no system is 100% secure and can completely guarantee the safety of your data. If you feel that your data is no longer safe with us (for example, access to your account has been compromised), please contact us immediately and report your problem.
RETENTION
We will only retain your personal information for 30 days unless a longer period is required or permitted by law.
OR
We will retain your personal information only for as long as is necessary and permitted by you so that you can use our website until your account is closed or your subscription ends, unless a longer period is required or permitted by law.
OUR CHILDREN'S POLICY
Our website is not intended for children under 18. If a parent or guardian discovers that their child has provided personal data on our website without your consent, please contact us immediately. We will delete all such data as soon as possible.
YOUR RIGHTS
• Opt out. You can contact us at any time to unsubscribe; (i) marketing communications by email (ii) our collection of sensitive personal data (iii) any new processing of personal data we may carry out.
• Access. You can access the information we hold about you at any time by contacting us.
• Modify. You can also contact us to update or correct any personal information we have about you.
• Move. Your personal information can be transferred. You have the flexibility to move your data to another service if you wish.
• Delete. In some situations, such as when the information we have about you is no longer relevant or is incorrect, you may ask us to delete your data.
If you wish to exercise any of these rights, please contact us. Please make clear in your order (i) what information you would like; and (ii) which of the above rights you would like to use. For your protection, we will only be able to carry out your requests, if they are made with the same email address associated with your data, we will verify their identity before making any changes. We will process your order as soon as possible, no longer than 30 days. Please note that we may ultimately need to retain some information to keep it on record.
COMPLAINTS, DISPUTES
We are committed to resolving any complaints about how we collect your personal data. If you have any complaints about our privacy policy or our practices regarding your personal data, please contact us at: contatto@fiocchidaprincipessa.it . We will respond to your contact as soon as possible, within a maximum of 30 days. We hope to resolve any situation that is brought to us by you, however if we believe that your complaint is not applicable, you have the right to contact your local data protection authority.
CONTACT INFORMATION
We appreciate your comments and questions about our privacy policy. You can contact us by email at: contatto@fiocchidaprincipessa.it